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CLASSCREW — PRIVACY POLICY

Last Updated: 1/7/2026

1. Overview

ClassCrew ("we," "our," or "the Service") provides an AI-assisted grading tool that integrates with Canvas LMS. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to Users ("you," "Instructor," or "User").

By creating an account, connecting a Canvas API token, or using ClassCrew, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the minimum information required to operate the Service.

A. Account Information

  • Name
  • Email address
  • Password (encrypted)

B. Canvas Connection Data

  • Canvas API token (encrypted at rest)
  • Canvas domain/subdomain
  • Course IDs
  • Course Subject
  • Assignment IDs
  • Submission metadata (submission dates, file names)

C. Grading Workflow Data

During the grading process, we temporarily process:

  • Submission files (e.g., PDFs, documents)
  • Rubrics
  • AI-generated feedback

All submission files are deleted immediately after grading.

D. Payment Information

Payment details are processed by third-party providers (e.g., Stripe). ClassCrew does not store credit card numbers or full billing details.

E. Technical and Session Data

We collect:

  • Session logs (IP addresses, user agents for security)
  • Error reports (to diagnose technical issues)
  • Basic usage metrics (to improve service reliability)

This data is used solely for security, debugging, and service improvement. We do not use this data for advertising, profiling, or behavioral marketing.

3. Information We Do NOT Collect or Store

ClassCrew does not:

  • Permanently store student submissions
  • Store PDF assignment files
  • Train AI models on your data
  • Sell or rent data to third parties
  • Build student profiles
  • Track activity outside our Service
  • Use tracking cookies for advertising or behavioral marketing (we only use essential authentication and session cookies)

We also do not use your Canvas API token for any purpose outside of grading-related operations (fetching courses, assignments, and submissions necessary for grading).

4. How We Use Information

We use your information solely to:

A. Operate the Service

  • Authenticate your account
  • Connect to Canvas
  • Grade submissions using AI
  • Fetch courses, assignments, and submissions from Canvas (necessary for grading)
  • Post scores, rubric assessments, and feedback back to Canvas

B. Provide Support

  • Troubleshoot issues
  • Respond to inquiries
  • Deliver product updates

C. Process Payments

  • Manage subscriptions
  • Invoice you for services

D. Improve the Platform

  • Identify bugs
  • Improve performance
  • Enhance reliability

We do not use your data for advertising or marketing without consent.

5. How We Protect Your Information

We take security seriously.

A. Encryption

  • Canvas API tokens encrypted at rest
  • All data transmitted over HTTPS
  • Passwords hashed and salted

B. Temporary Processing

Submission files are:

  • Processed only in memory or temporary storage
  • Automatically deleted immediately after grading

C. Access Controls

Only authorized personnel with legitimate business needs can access system logs or encrypted tokens.

D. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected users and relevant authorities as required by law, typically within 72 hours of discovery.

6. Sharing of Information

We only share data with:

A. AI Processing Vendors

We use third-party AI service providers to process student submissions for grading purposes. We may use various AI models and providers (such as Anthropic, OpenAI, Google, or other qualified providers) to deliver grading services. We select providers based on quality, reliability, and privacy standards.

All AI providers we use:

  • Process submissions only for grading purposes
  • Operate in no-training mode (submissions are not used to train or improve AI models)
  • Use ephemeral caching that does not retain your content
  • Maintain strict privacy and security standards

We may change AI providers or models at any time to improve service quality, performance, or cost-effectiveness. Current AI providers' privacy policies are available upon request by contacting classcrewbiz@gmail.com.

B. Backend Service Provider

  • Convex (database and API hosting)

We use Convex as our backend service provider to store account information, Canvas tokens (encrypted), and temporary grade data. Convex operates under strict security standards and processes data in accordance with our instructions.

C. Payment Processors

  • Stripe (or equivalent)

ClassCrew does not receive or store full payment details.

D. Legal or Safety Requirements

We may disclose information when required by law or to prevent harm, fraud, or misuse.

We never sell or rent personal information.

7. FERPA Compliance

ClassCrew operates as a service provider/vendor acting at the direction of educational institutions. We process student information only as necessary to provide grading services and in accordance with FERPA's service provider requirements. We do not use student data for any purpose other than providing the grading services requested by instructors.

We:

  • Access only the information required to perform legitimate educational functions
  • Delete student submissions immediately after grading
  • Do not store or share student data
  • Follow instructor and institution direction regarding data access and deletion

8. Data Retention

We retain only:

  • Account information (until account deletion)
  • Subscription and billing history (as required by law)
  • Logs necessary for security and debugging

We do not retain:

  • Submission files (deleted immediately after AI processing)
  • PDFs or document attachments (deleted immediately after processing)
  • Grades and AI-generated feedback (deleted after posting to Canvas)

We temporarily store grades and feedback in our database until you choose to post them to Canvas, after which they are automatically deleted. If you do not post grades, they remain in our system until you delete them or close your account.

Data Retention Periods:

  • Account information: Until account deletion
  • Grades (unposted): Until posted to Canvas or manually deleted
  • Canvas tokens: Until account deletion or token revocation
  • Security logs: 90 days
  • Session data: Until session expiration (typically 30 days)
  • Payment records: As required by law (typically 7 years)

9. Your Rights

You may:

  • Delete your Canvas API token
  • Close your account
  • Request deletion of all data associated with your profile
  • Request access to the information we have collected
  • Request information about data processing and storage locations
  • Export your data in a machine-readable format
  • Unsubscribe from communications

To exercise these rights, contact classcrewbiz@gmail.com.

10. Cookies and Tracking Technologies

We use only essential cookies required for:

  • User authentication and session management
  • Security and fraud prevention

We do NOT use:

  • Advertising cookies
  • Third-party tracking cookies
  • Behavioral profiling cookies
  • Analytics cookies for marketing purposes

You can control cookies through your browser settings, though disabling essential cookies may affect Service functionality.

11. Children's Privacy

ClassCrew does not provide accounts to individuals under 13 years old. Any access to student information occurs only through instructors using the Service.

12. International Data Transfers

ClassCrew operates primarily in the United States, but some of our service providers may process data in other countries. We ensure that all data transfers comply with applicable data protection laws and that appropriate safeguards are in place, including standard contractual clauses where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered users and a prominent notice on our dashboard at least 30 days before changes take effect. The "Last Updated" date at the top of this policy indicates when it was last revised. Continued use of ClassCrew after material changes constitutes acceptance of updated terms.

14. Contact Information

For questions or concerns, contact:

classcrewbiz@gmail.com

CLASSCREW — TERMS OF SERVICE

Last Updated: 1/7/2026

1. Overview

ClassCrew ("we," "our," or "the Service") provides an AI-assisted grading tool that integrates with Canvas LMS. By creating an account, connecting a Canvas API token, or purchasing a subscription, you ("Instructor," "you," or "User") agree to these Terms of Service.

If you do not agree, do not use ClassCrew.

2. What ClassCrew Does

ClassCrew:

  • Retrieves courses, assignments, submissions, and rubrics from Canvas when you access those features in the Service.
  • You select which courses from your Canvas account to use with ClassCrew. Only courses you explicitly add to ClassCrew will be accessed.
  • Uses third-party AI service providers to generate rubric-aligned feedback. We may use various AI models and providers (such as Anthropic, OpenAI, Google, or other qualified providers) and may change providers at any time to improve service quality, performance, or cost-effectiveness.
  • Posts grades and comments back to Canvas only when you explicitly choose to do so.
  • Deletes all temporary submission files immediately after AI processing.
  • Temporarily stores AI-generated grades and feedback in our database until you choose to post them to Canvas. Grades are automatically deleted after posting to Canvas. If you do not post grades, they remain in our system until you delete them or close your account.
  • Does not store, index, or train models on student work.

You retain full ownership of all course data.

3. Your Responsibilities

You agree to:

  • Provide accurate information when creating your account.
  • Only upload and process materials you have legitimate access to.
  • Review and edit AI-generated feedback and grades before posting them to Canvas. You may modify scores, feedback, and rubric assessments before posting. You are solely responsible for all grades posted to Canvas, whether modified or posted as-generated.
  • Maintain compliance with your institution's academic integrity and data-handling policies, including FERPA requirements.
  • Keep your Canvas API token secure and revoke it if compromised.

You are solely responsible for final grades submitted to Canvas.

4. Canvas API Usage

By providing a Canvas API token, you grant ClassCrew permission to:

  • Access courses, assignments, rubrics, and submissions in Canvas
  • Post scores and comments back to Canvas when you explicitly request it

ClassCrew:

  • Stores your API token in encrypted form.
  • Uses your token only for Canvas API operations necessary to provide the Service (fetching courses, assignments, submissions, and posting grades).
  • Immediately ceases access if you revoke or delete the token.

5. Data Handling & Privacy

ClassCrew follows these principles:

  • No Storage: We do not permanently store student submissions or PDF files.
  • No Training: Your data is not used to train any machine learning models.
  • No Sharing: We do not share user or student data with third parties outside of grading operations.
  • Temporary Processing Only: Submissions are processed in real-time and deleted after grading.
  • Temporary Grade Storage: Grades and feedback are stored temporarily until you post them to Canvas, after which they are automatically deleted.

For FERPA purposes, ClassCrew operates as a service provider/vendor acting at the direction of educational institutions. We process student information only as necessary to provide grading services and in accordance with FERPA's service provider requirements.

For complete details on our data handling practices, please see our Privacy Policy.

6. Payments & Subscriptions

By purchasing a subscription:

  • You authorize us to charge your payment method according to the plan selected.
  • Current pricing:
    • Monthly plans: $9.99/month per course
    • Yearly bundle: $199/year for 3 courses (additional courses $49/year each)
  • We may introduce new payment plans, features, or pricing structures at any time. New plans and pricing will be clearly displayed when selecting a subscription.
  • Billing occurs at the start of each subscription period.
  • Monthly plans renew every month until canceled.
  • Annual plans renew every year until canceled.
  • Prices subject to change with 30 days notice to existing subscribers.
  • You may cancel anytime; cancellations apply to future billing periods.
  • Refunds are not guaranteed and are evaluated case-by-case.

7. Service Availability

ClassCrew is provided "as is" and "as available."

We do not guarantee:

  • Uninterrupted access,
  • Error-free performance,
  • Or compatibility with future Canvas changes.

We are not liable for delays, deletions, or issues caused by Canvas API outages, institution policies, or third-party AI providers.

In the event of Canvas API errors, AI processing failures, or other technical issues, ClassCrew will attempt to notify you but is not responsible for delays or lost data. You are responsible for verifying that grades were successfully posted to Canvas.

8. Acceptable Use

You agree not to:

  • Misuse data obtained through Canvas.
  • Attempt to reverse engineer the platform.
  • Provide your account to unauthorized users.
  • Interfere with system stability or attempt unauthorized access.
  • Use the Service for any unlawful purpose or in violation of applicable laws.

Violation may result in immediate account termination without refund. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

9. Limitation of Liability

To the fullest extent permitted by law:

  • ClassCrew is not liable for indirect, incidental, or consequential damages.
  • Our total liability will not exceed the amount you paid in the previous 12 months.
  • You are responsible for verifying all grades before submission to Canvas.
  • ClassCrew provides AI-generated suggestions only; you retain full responsibility for all grading decisions and outcomes.

10. Changes to These Terms

We may update these Terms as needed. Material changes will be communicated via email to registered users and a prominent notice on our dashboard at least 30 days before changes take effect. The "Last Updated" date at the top of this policy indicates when it was last revised. Continued use of the service constitutes acceptance of updated terms.

11. Contact

For questions, contact:

classcrewbiz@gmail.com

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